Return Policy - We want to make your return easy and fast.
Instructions: To return a product for a refund or exchange
If you have access to a copier, you could include a copy of your packing list. For returns relating to multiple orders, please enclose a copy of each order's packing slip. Note: UPS and FedEx deliver daily. US Postal shippers can request delivery confirmation to us, but please do not request a signature be required. Should you request a signature, your package will be delayed in delivery to us. Our US Postal mailman does not usually deliver "signature required" packages. Please allow at least one weeks processing time from when your return is delivered to our offices to process your return or exchange.
Ship your returns to: 33 Nanwan 3rd Street, Nansha District, Guangzhou, Guangdong, China
Thank you for your interest in our Cyclingsell. We try to make the return and exchange process as user-friendly as possible and we understand that purchasing clothing online can be difficult sometimes because everyone's own body type and personal preference on fit can be a little different. As long as an item is still in its original condition you are eligible for a refund or exchange. We ask that all returns are postmarked within three (3) weeks of the date that you received the order.
Each order will include a copy of our Return & Exchange Policy on the reverse side of the packing slip inside your order's mailing envelope. If you would like to send anything back please just fill out the form accordingly and mail it back to us using the address at the bottom of the page. We recommend using a mailing service that provides a tracking number or delivery confirmation (Priority Mail through the US Postal Service is usually a pretty inexpensive and quick service that provides a tracking number). For exchanges, we will always cover the shipping charge when mailing the new items back out to you after your exchange has been processed. *Please allow one business week from the time your order is received at our facility to be processed, an e-mail notification will be sent to you once it is complete.*
We just ask that you please leave the tags on all items and try them on before using them in a physical activity or washing them; returns and exchanges can only be accepted when the items are in their original condition. Our full Return & Exchange Policy can be seen on our website (cyclingsell.com) by clicking the "Returns" link in the upper right hand corner of the page.
Shipping is Not Refundable:
Shipping charges are paid to your chosen carrier (USPS, UPS or FedEx) and are non-refundable.
We are here to help you get what you need:
email address: firstname.lastname@example.org